• Customer Service
  • Detroit Lakes, MN, USA
  • Hourly
  • Full Time

benefit package available after 90 days of employment, profit sharing option annually

Our culture, like your favorite t-shirt, is one of kind and truly sets us apart.  We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere that sets us apart from any other manufacturer. We work hard to be the best and we seek only committed individuals that will help move our company forward and embrace our values and culture.

Lakeshirts is one of the largest privately owned screen-printing manufacturers in the United States. The company is responsible for decorating and distribution of a wide variety of garments for the resort, college and K-12 markets. At our headquarters in Detroit Lakes, MN, we employ nearly 500 great people, proudly producing 30,000+ garments daily.

It's not just a job but a lifestyle.  Our job descriptions help support and guide you in the role you play to making our company successful. This is why life is better in a t-shirt!


Job Summary:


Efficiently and accurately obtains approval for art from reps, customers and/or licensing.


Essential Job Functions:


  • Takes responsibility for and continually monitors report of art ready for approval
  • Gathers necessary data to create and send proposed art to rep and buyer for approval via our online proofing system-ProofHQ, proofing and attaching necessary comps in that process
  • Seeks to continually improve process for art approvals
  • Updates job statuses appropriately for proper visibility and action, company-wide
  • Communicates with Sales Rep and Rep Coordinator regarding design, garment, placement, namedrop and date changes. Updates these changes in our systems.
  • Monitors art approval report and licensing websites, following up promptly and appropriately with lagging approvals - both in writing and verbally with sales managers, licensing directors, customer service manager, RC's, etc.
  • Promptly and concisely describes and submits requested revisions to artists for necessary changes to art, or prompts for completion steps upon receipt of approval.
  • Contact licensing for art issues sending swatches, garments for approvals, if necessary.




  • High school diploma, some college courses preferred, but not required
  • Art/Illustrator background for ability to make slight corrections (i.e. missing TM), is a plus, but not necessary
  • Must be proficient in Microsoft Excel & Word
  • Type 45+ words per minute
  • Attention to detail, highly organized, good communication skills, independent worker, responsible, communicates openly when not able to promptly complete tasks
  • Must be able to work independently or as a team
  • Must be detail oriented with excellent computer skills
  • Must be reliable, flexible and take direction well
  • Must be able to handle multiple interruptions and follow through






Cognitive or Mental Requirements of the Job:


Employee must be able to see and hear, read and write.  Requires adaptability, analyzing, assessing, calculating, decision making, dependability, good judgment, reading, memorizing, social skills, speaking, stress control, writing.



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