• Operations
  • Detroit Lakes, MN, USA
  • Salary
  • Full Time

benefit package available after 90 days of employment, profit sharing option annually

Operations Manager

Lakeshirts, Inc.

Lakeshirts is a rapidly growing $65M t-shirt company with an atmosphere like no other. We have a non-corporate culture where decisions can be made quickly, change is welcomed, and individuals have the ability to define their own success.  As one of the largest screenprinting manufacturers in the United States, our company decorates a wide variety of garments for the resort and collegiate markets.  We employ 400 great people, shipping over 30,000 garments daily.

We are looking for a personable and collaborative individual who enjoys driving improvement and growth. As Operations Manager, this individual will work with all production department managers and supervisors.  This includes 8 direct reports and nearly 300 indirect reports in the areas of receiving, shipping, art, post production, and the production areas of embroidery, screenprint, and dyeing.

Essential Job Functions:

  • Establish, make visible, and monitor production goals for clear direction to achieve overall company objectives.
  • Together with supervisors and leads, establish priorities and allocate resources to align with company goals and wow our customers.
  • Work with production supervisors and human resources to recognize internal talent, provide development, and identify opportunities for employee growth.
  • Provide direction, development, and leadership to production supervisors, coaching to problem solve and performing daily checks on established leader standard work.
  • Regularly deliver visible metrics on reliable and responsive delivery, quality, and production capacity to management team.
  • Collaborate with managers in all areas of Lakeshirts on process improvements, as well as current and upcoming operational needs.
  • Work with human resources to attract, hire, and train staff effectively.
  • Support and foster our value of team, working with supervisors to develop and maintain a positive work environment.
  • Promote a learning environment of continuous improvement; leading root cause analysis for all quality related issues and leading implementation of improved best practice standards.
  • Identify and participate in opportunities for continued learning.


  • Bachelor's Degree in business administration, industrial engineering, or related major or equivalent combination of education and experience.
  • 5 years of experience managing or supervising a staff of at least 10 is required.
  • Experience with performance metrics, process improvement and lean techniques.
  • Strong computer and analytical skills.
  • Welcoming of change nimble and open minded.
  • Personable, friendly, energetic, humble, optimistic, and have a good sense of humor.
  • Ability to foster company culture to support the vision and core values at Lakeshirts.
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