Lakeshirts
  • Customer Service
  • Detroit Lakes, MN, USA
  • Hourly
  • Full Time

benefit package available after 90 days of employment, profit sharing option annually


SOFTWARE KNOWLEDGE + FAST TYPING + GREAT COMMUNICATION + TOP-NOTCH ORGANIZATION + ACCURACY + PEOPLE SKILLS. 

THE OPPORTUNITY:

We live in a data-driven world & we're looking for an organized, efficient individual, with excellent teamwork skills to provide data entry support to all of our reps and customers by supporting them in an efficient and effective manner. This position is responsible for accurately using computer systems to enter orders, research account activity and resolve issues.

Schedule: Monday-Friday, 9 am- 5 pm


A Typical Day (job functions) | Enter Orders + Troubleshoot + Communicate + Support    

  • Multi-tasking, attention to detail
  • Analyze orders to identify possible issues or questions that could arise
  • Provide courteous and professional service
  • Independent decision making skills with reason and good judgment
  • Excellent communication skills both written and oral 
  • Maintain a working knowledge of all designs, prices, and body style information
  • Keep up-to-date records on product changes, promotions and communicate any changes to office staff when appropriate
  • Provide back up for customer calls regarding orders, problems, requests, back-orders, and credit memos, as well as backup to other areas of department as needed
  • Troubleshoot orders, communicate issues to other departments, provide back up for customer calls
  • Managing art comp approval emails and routing to correct artist, RC, rep and customers for approval
  • Strong organizational skills in managing licensing requirements and approval processes
  • Gathering, collecting, proofing and tabulating monthly representative commissions
  • Promptly receives and transfers calls using proper business telephone etiquette
  • Other duties as assigned

Skills (qualifications) | Detail-Driven + Microsoft Proficient + Team Attitude + Organization

  • High school diploma, some college courses preferred, but not required
  • Must be detail oriented with excellent computer skills
  • Must be proficient in Microsoft Excel & Word, and internet experience required
  • Type 45+ words per minute
  • Ability to work well in a team
  • Must be reliable, responsible, flexible and take direction well
  • Must be able to handle multiple interruptions and follow through

OUR CULTURE IS ONE-OF-A-KIND AND TRULY SETS US APART. We are proud of our humble beginnings and non-corporate style. We offer a unique atmosphere, unlike any other manufacturer. We work hard to be the best and we seek only committed individuals that will help move our company forward and embrace our values and culture. Lakeshirts | Blue 84 is one of the largest privately owned screen-printing manufacturers in the United States, responsible for decorating and distribution of a wide variety of garments for the resort, college and K-12 markets. At our headquarters in Detroit Lakes, MN, we employ over 550 great people, proudly producing 35,000+ garments daily. It's not just a job but a lifestyle. Our job descriptions help support and guide you in the role you play in making our company successful. LIFE'S BETTER IN A T-SHIRT. IT REALLY IS. 


Cognitive or Mental Requirements of the Job:

Employee must be able to see and hear, read and write. Requires good judgment, people-oriented, flexible, organized, diplomatic, reliable, enthusiastic, courteous, helpful, patient. 

Physical Demands:

Position Requirements/Frequency

Never

0%

Occasionally

1%-33%

Frequently

34%-66%

Continuously

67%-100%

Lifts

 

X

 

 

Stand

 

 

 

X

Walk

 

 

 

X

Sit

 

 

 

X

Carries

 

X

 

 

Pushes

 

X

 

 

Pulls

 

X

 

 

Climbs

 

X

 

 

Balances

 

X

 

 

Bends

 

X

 

 

Twists

 

X

 

 

Crawls

 

X

 

 

Reaches

 

X

 

 

Lifting under 10 lbs.

 

 

X

 

Lifting 10-24 lbs.

 

 

X

 

Lifting 25-50 lbs.

 

X

 

 

Lifting over 50 lbs.

 

X

 

 

Carrying under 10 lbs.

 

 

X

 

Carrying 10-24 lbs.

 

 

X

 

Carrying 25-50 lbs.

 

X

 

 

Carrying over 50 lbs.

 

X

 

 

Reaching above shoulder height

 

X

 

 

Reaching at shoulder height

 

X

 

 

Reaching below shoulder height

 

X

 

 

 

 
 

NOTE: This job description is not intended to be all-inclusive and should in no way be considered a contract or guarantee of employment. Employee may perform other related duties as needed, based on the ongoing needs of the business. Minnesota is an Employment-At-Will state and implies no specific length of employment. 

 

 

 

Lakeshirts
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